Terms & Conditions

The simple guidelines we follow to keep everything fair, clear, and hassle-free. Last updated: 19 November 2025

Welcome to StrainSupermarket.com (“we”, “us”, “our”). By accessing or purchasing from our website, you agree to the following Terms & Conditions, as well as our Privacy Policy and Legal Notice. Please read them carefully before using our services.


1. About Us

StrainSupermarket is a small, independent team with roots in the cannabis community dating back to the 1990s. We specialise in supplying collectible, dormant cannabis seeds intended solely for souvenir, preservation, novelty, and adult genetic-collection purposes.

We do not encourage, support, or condone the germination or cultivation of cannabis seeds in any jurisdiction where it is illegal.


2. Age Restriction

You must be 21 years or older to browse or purchase from StrainSupermarket.com.

By placing an order with us, you confirm that:

  • you meet the minimum age requirement
  • the information you provide is accurate
  • you understand the legal restrictions applicable to your region

3. Regional Laws & Customer Responsibility

Cannabis laws vary significantly from country to country — and sometimes from region to region within the same country.

3.1 Your Responsibility

It is entirely your responsibility to check and understand your local laws before placing an order. By ordering from StrainSupermarket, you certify that purchasing collectible cannabis seeds is legal in your location.

3.2 Our Shipping Conditions

All products are dispatched on the strict condition that they will not be used in conflict with applicable local laws.
We cannot accept liability for:

  • items intercepted by customs
  • items seized due to local restrictions
  • items lost due to legal conflicts in the destination country

3.3 Right to Refuse Service

We reserve the right to refuse any order if we believe it may be used unlawfully, including cultivation in countries where doing so is illegal.


4. Our Products

StrainSupermarket sells cannabis seeds as:

  • collectible souvenirs
  • genetic preservation items
  • adult novelty items

All strain descriptions, genetics, and educational content are provided for information only. They:

  • do not guarantee performance
  • do not imply permitted use
  • must not be interpreted as encouragement to germinate or cultivate

We cannot guarantee the availability of any strain at any given time.


5. Drug Policy Statement

StrainSupermarket does not support the production, supply, or use of controlled substances in any unlawful manner.

Any educational information on our website:

  • is for reference only
  • is not intended to promote illegal activity
  • should not be used to circumvent local law

We advocate for sensible, evidence-based drug policy and harm reduction.


6. Offers & Promotions

All promotions, discounts, and special offers are:

  • subject to stock availability
  • time-limited
  • available at our discretion

We reserve the right to modify or withdraw offers without notice.


7. Freebies

We often include freebies as a gesture of goodwill.
If a specific freebie is out of stock, we will replace it with an item of the same category (e.g., feminised seed for feminised seed, auto for auto).

Freebies cannot be exchanged, refunded, or guaranteed.


8. Returns Policy

Due to the nature of collectible seeds, we can only accept returns under specific conditions.

8.1 Eligibility

You may return unopened products within 30 days of dispatch, provided:

  • packaging is fully sealed and unchanged
  • the item is in the exact condition as received
  • you have contacted us to obtain return approval

Open seed packs cannot be accepted for return.

8.2 How to Request a Return

Please contact us with:

  • your order number
  • a description of the issue
  • photos, if applicable

Send your request via our contact form or email:
[email protected]

Customers are responsible for return postage costs unless the return is due to our error.


9. Refunds

Approved refunds will be processed within 14 days of receiving the returned item or approving the claim.

Refunds are issued to the original payment method only.


10. Website Use

By using our website, you agree not to:

  • use content for unlawful purposes
  • engage in fraudulent behaviour
  • attempt to access restricted areas or compromise site security
  • copy, redistribute, or reproduce our content without permission

All content on StrainSupermarket.com is protected by copyright.


11. Liability Disclaimer

To the fullest extent permitted by law:

  • StrainSupermarket shall not be liable for loss arising from misuse of our products
  • we assume no responsibility for legal issues resulting from unlawful use
  • we cannot guarantee outcomes based on third-party handling or conditions

Your use of our website and products is entirely at your own risk.


12. Changes to These Terms

We may update these Terms & Conditions at any time.
Changes will take effect immediately upon posting.

The revision date at the top of the page will reflect the latest update.


13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: [email protected]
Website:
https://strainsupermarket.com

 

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